FAQs

WHERE ARE YOU BASED?
We're based in Singapore

HOW DOES SHIPPING WORK?
Tomboystore partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. Unfortunately our global suppliers do not provide tracking numbers always, but we do offer a 100% satisfaction guarantee. Because we ship directly from our partners in these countries, your item may take 15-30 days to arrive. Please do not panic if it does not show up immediately, it's on its way to you :) We offer international shipping options - no matter where you are, you can buy from us!

WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away by email - ourtomboystore@gmail.com and we'll help guide you through the process.

HOW CAN I CONTACT YOU?
Send us an email and we'll get back to you as soon as we can